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Post by account_disabled on Jan 3, 2024 12:51:48 GMT 5.5
Used by your company enabling a fluid and complete experience for customers. By preparing your company for multichannel service with the support of Omni Business you will be strategically positioning yourself in the market. The platform offers essential resources for efficient service management across multiple channels optimizing processes strengthening customer relationships and driving the growth of your business. Omni Business Yup Chat Communication Platform and Smart Solutions Email Marketing List your company When selecting the most appropriate digital channels for your company's multichannel service it is important to consider the available options and their distinct characteristics. Here are some of the main digital channels that can be used SMS SMS remains an effective option for sending short direct messages to customers and is widely used for notifications and reminders. RCS Google offers more advanced features such as sending images videos and even the possibility of carrying out transactions directly in the conversation. WhatsApp Business API WhatsApp Business API is a powerful communication tool enabling personalized and automated interactions with customers. Through it you can send messages receive requests and even make sales. Chatbots Bot & Flow Chatbots have become increasingly popular as they offer fast and efficient service in addition to being available hours a day. They can be implemented across different channels like websites and apps to provide instant support to customers.
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